🕣 Duration: 1 Month

Empowering Users with Smarter Budgeting in NatWest Cora.

Empowering Users with Smarter Budgeting in NatWest Cora.

Empowering Users with Smarter Budgeting in NatWest Cora.

Cora is NatWest's AI assistant. While it successfully handled customer service inquiries, we identified a clear opportunity for it to address bigger customer pain points. Our project focused on one thing: transforming Cora into a powerful financial tool by integrating intelligent budget planning.

Role

Role

Year: 2024

Role: Senior Product Designer (UI/UX)

Year: 2024

Role: Senior Product Designer (UI/UX)

Year: 2024

Role: Senior Product Designer (UI/UX)

Challenge

Challenge

Many NatWest customers lack the tools to effectively track and manage their bills, leading to a lack of financial clarity and control. This presented an opportunity for NatWest to provide tangible value by expanding the capabilities of its AI assistant, Cora. The goal was to support users to better understand their spending habits and manage their finances directly within the app, ultimately promoting greater financial well-being.

Many NatWest customers lack the tools to effectively track and manage their bills, leading to a lack of financial clarity and control. This presented an opportunity for NatWest to provide tangible value by expanding the capabilities of its AI assistant, Cora. The goal was to support users to better understand their spending habits and manage their finances directly within the app, ultimately promoting greater financial well-being.

If you need to hear the amazing story behind the
project, don't be a stranger and reach out
Anthony.kellly@gmail.com

If you need to hear the amazing story behind the project, don't be a stranger and reach out
Anthony.kellly@gmail.com

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