Supply Chain
StockHub and Off-Claim Contract are integrated digital solutions designed to bridge the gap between Pfizer and UK pharmacies. By providing real-time stock updates and automated notifications, these platforms ensure that life-saving medicines remain accessible while streamlining the claims process for pharmacists.

When: 2019-2121

Supply Chain
StockHub and Off-Claim Contract are integrated digital solutions designed to bridge the gap between Pfizer and UK pharmacies. By providing real-time stock updates and automated notifications, these platforms ensure that life-saving medicines remain accessible while streamlining the claims process for pharmacists.

When: 2019-2121

The Problem

Outdated tools left UK pharmacists with unreliable stock visibility, while Pfizer faced escalating operational costs from a slow, manual claims process. These fragmented systems created a high margin for error, delaying critical medicine delivery and financial settlements.

The Solution

We designed an easy-to-use dashboard that gives pharmacists an instant look at what’s in stock. By automating the claims forms with pre-filled data, we cut out the tedious manual entry and stopped the "missing info" errors that usually slow everyone down.

The Results

Real-time tracking led to a ~26% drop in error callbacks, cutting out the back-and-forth and letting pharmacists focus on their patients instead of correcting paperwork.

Role

Design Leadership
Web App

Role

Design Leadership
Web App
UI Design
UX Design

Team

1 Design Lead
1 Researcher

2 Engineers

1 Product Lead

Team

1 Design Lead
1 Researcher

2 Engineers

1 Product Lead

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